Must-Haves:
- Bachelor’s or Master’s degree in Computer Science or Engineering (or equivalent experience)
- 5+ years of technical experience with PLM application deployment
- Strong experience working through tickets with PLM applications
- Experience working with 3DX or Siemens Teamcenter
Plusses:
- Masters Degree
- Local to Cleveland
Day to Day:
Insight Global is seeking a PLM Production Support Analyst to work at one of our top clients. This client is a fortune 250 company within Manufacturing and Aerospace. Oversee daily operations of PLM applications, ensuring optimal functionality and performance. This person will provide technical support to end-users, addressing issues and queries related to PLM systems. They will act as a liaison between business users, IT, and vendors to align on PLM application requirements. Manage incident response processes, ensuring timely resolution and conducting root cause analysis. Evaluate and prioritize change requests; document and test changes before implementation. Monitor application performance metrics and user feedback to identify improvement opportunities.
Compensation:
$60/hr to $65/hr.
Exact compensation may vary based on several factors, including skills, experience, and education.